Decree No. 367/2025/ND-CP on amendments to some articles Decree No. 118/2025/ND-CP on initiation of administrative procedures by employing single-window system and inter-agency single-window system at single-window section and national public service portal

DECREE

AMENDMENTS TO SOME ARTICLES OF GOVERNMENT’S DECREE NO. 118/2025/ND-CP DATED JUNE 09, 2025 ON INITIATION OF ADMINISTRATIVE PROCEDURES BY EMPLOYING SINGLE-WINDOW SYSTEM AND INTER-AGENCY SINGLE-WINDOW SYSTEM AT SINGLE-WINDOW SECTION AND NATIONAL PUBLIC SERVICE PORTAL

Pursuant to the Law on Government Organization No. 63/2025/QH15;

Pursuant to the Law on Organization of Local Government No. 72/2025/QH15;

Pursuant to the Law on Promulgation of Legislative Documents No. 64/2025/QH15 amended by the Law No. 87/2025/QH15;

At the request of the Minister cum Chief of the Government’s Office;

The Government promulgates Decree on amendments to some articles of Government’s Decree No. 118/2025/ND-CP dated June 09, 2025 on initiation of administrative procedures by employing single-window system and inter-agency single-window system at single-window section and national public service portal

Article 1. Amendments some articles of the Government’s Decree No. 118/2025/ND-CP dated June 09, 2025 on initiation of administrative procedures by employing single-window system and inter-agency single-window system at single-window section and national public service portal

1. Clause 5 Article 3 shall be amended as follows:

“5. Information system for handling administrative procedures refers to a unified platform at ministerial, central or local level that receives, handles and monitors receipt, handling, and results of handling of administrative procedures by affiliates; connects, integrates and shares data with the national public service portal to provide and use online public services.”.

2. Point b clause 2 Article 7 shall be amended as follows:

“b) In cities, on the basis of specific consideration of population management, organization of people’s life at urban areas, assessment of application of science, technology, innovation and digital transformation in such cities, People’s Committees of cities shall request People’s Councils of cities to decide to establish provincial-level public administration service centers that are administrative organizations affiliated to People’s Committees of cities (hereinafter referred to as “one-level public administration service centers”) and decide the number of branches affiliated to one-level public administration service centers to perform tasks within the cities.

In case one-level public administration service centers are not established, People’s Committees of cities shall decide to establish provincial-level public administration service centers according to point a of this clause”.

3. Point a clause 3 Article 7 shall be amended as follows:

“a) Commune-level People’s Committees shall request commune-level People’s Councils to decide to establish commune-level public administrative service centers that are administrative organizations under the control of commune-level People’s Committees and have their own seals and accounts used for performance of the assigned tasks and powers.”.

4. Point a, point b clause 2 Article 10 shall be amended as follows:

“a) Chairperson of the provincial-level People’s Committee shall decide to appoint leaders of a provincial-level public administrative service center, including 01 Director and up to 03 Deputy Directors; the position of Director is equivalent to Deputy Chief of Office of the provincial-level People’s Committee, or may be concurrently held by a Deputy Chief of Office of the provincial-level People’s Committee; the position of Deputy Director is equivalent to Head of Division affiliated to the provincial-level People’s Committee’s Office. The Deputy Director shall assist the Director of the center in performing one or several specific tasks assigned by the Director, and shall be responsible to the Director and the law for the performance of the assigned tasks. The provincial-level People’s Committee shall prescribe the establishment of divisions affiliated to the provincial-level public administrative service center according to criteria for establishment of divisions affiliated to sub-departments of departments as prescribed by law;

b) Chairperson of the provincial-level People’s Committee shall decide to appoint leaders of a one-level public administrative service center, including 01 Director and Deputy Directors; the position of Director is equivalent to Director of Department and the position of Deputy Director is equivalent to Deputy Director of Department. The Deputy Director shall assist the Director of the center in performing one or several specific tasks assigned by the Director and shall be responsible to the Director and the law for the performance of the assigned tasks. The number of Deputy Directors shall comply with the Government’s regulations on number of deputy heads of specialized authorities affiliated to the provincial-level People’s Committee. The provincial-level People’s Committee shall prescribe specific functions, tasks and powers and organizational structure of the one-level public administrative service center;”.

5. Point a clause 3 Article 10 shall be amended as follows:

“a) Leaders of a commune-level public administrative service center include 01 Director equivalent to Head and 01 Deputy Director equivalent to Deputy Head of Division affiliated to the commune-level People’s Committee; the Deputy Director shall assist the Director in performing one or several specific tasks assigned by the Director and shall be responsible to the Director and the law for the performance of the assigned tasks. The number of Deputy Directors shall comply with the Government’s regulations;”.

6. Clause 3 Article 15 shall be amended as follows:

“3. Online on the national public service portal or the national identification application.”

7. Clause 3 Article 20 shall be added as follows:

“3. Regarding administrative procedures assigned by a competent authority to develop measures for providing centralized public services nationwide:

Ministries and ministerial-level agencies, as assigned, shall preside over developing and providing interactive electronic forms for initiation of administrative procedures on their respective information systems for handling administrative procedures, and integrating them into the national public service portal, or providing interactive electronic forms directly on the national public service portal; specifically determine input data sources for handling of each administrative procedure provided with centralized public services for unified initiation of administrative procedures nationwide; and develop and publish electronic processes for handling of administrative procedures according to specialized laws on jurisdiction and responsibilities to handle local administrative procedures.”.

8. Clause 2 Article 26 shall be amended as follows:

“2. The national public service portal includes the following components:

a) National database of administrative procedures;

b) System for receiving and responding to feedback and recommendations from organizations and individuals;

c) Electronic authentication and identification exchange system of the national public service portal;

d) Online payment system;

dd) System for assessing the handling of administrative procedures by ministries, central and local authorities;

e) System for supporting resolution of common problems during the handling of administrative procedures;

g) Interface;

h) Administration system;

i) Artificial intelligence platform assisting cadres, civil servants and public employees; individuals and organizations to initiate administrative procedures and use online public services;

k) Data analysis platform serving the direction and administration by the Government, the Prime Minister, Ministers, Heads of ministerial-level authorities, Chairpersons of provincial-level People’s Committees and assessing status of handling of administrative procedures and provision of public services by ministries, central and local authorities;

l) System for managing the handling of administrative procedures;

m) Other components as requested by the Government and the Prime Minister.”.

9. Clause 5 Article 27 shall be amended as follows:

“5. the Ministry of Science and Technology

Issue regulations on requirements and technical features of information systems for handling administrative procedures; provide guidance on measurement, statistics, and assessment of quality of information systems for handling administrative procedures.”.

10. Points d, e clause 1 Article 35 shall be annulled.

11. Clause 2 Article 35 shall be amended as follows:

“2. Ministry of Public Security

a) Set up function, business and interface requirements; manage, operate, assist and provide guidance for ministries, central and local authorities to settle function and data-related issues arising on the national public service portal; and manage and authorize high-level administrative accounts of ministries, central and local authorities;

b) Build and technically manage the national service portal at the national data center, implement measures for supervising and maintaining information safety for the national public service portal; provide guidance for ministries, central and local authorities on maintenance of information safety for information systems for handling administrative procedures;

c) Advise the Prime Minister to promulgate regulations on management, operation, and access to the national public service portal;

d) Develop, manage, and operate the administrative procedure handling management system.

dd) Give guidance on and develop connection of the national public service portal and information systems for handling administrative procedures with national and specialized databases through data sharing and cooperation platforms serving handling of administrative procedures;

e) Connect the national population database and the electronic identification and authentication system with the national public service portal and ministerial-level and provincial-level information systems for handling administrative procedures so as to support citizen information authentication.”.

12. Clause 1 Article 36 shall be amended as follows:

“1. Direct implementation of single-window systems and inter-agency single-window systems in accordance with this Decree; build and manage information systems for handling administrative procedures of ministries and central authorities, thereby meeting requirements for provision of centralized online public services.”.

13. Clause 9 Article 40 shall be added as follows:

“9. Local information systems for handing of administrative procedures must not receive and handle administrative procedures that have been provided with centralized online public services on ministerial- and sectoral- level information systems for handling administrative procedures. In this case, local information systems for handing of administrative procedures shall be connected and synchronized with administrative procedure handling data from ministerial- and sectoral- level information systems for handling administrative procedures for lookup, access, monitoring, statistics, aggregation, and assessment of initiation of administrative procedures within localities.”.

14. The phrase “ministerial or provincial level” in clause 4 of Article 3, point a of clause 1 of Article 17, clause 2 of Article 17, clause 1 of Article 18, clause 3 of Article 21, clause 4 of Article 22, point d of clause 1 of Article 26, Article 27, point h of clause 1 of Article 35, points a and c of clause 2 of Article 35, clause 3 of Article 35, point a of clause 7 of Article 40, and points c and d of clause 8 of Article 40 shall be annulled.

15. The phrase “provincial level” in point g clause 2 Article 8, point dd clause 1 Article 38 shall be annulled.

Article 2. Implementation clauses

1. This Decree takes effect from the date it is signed for promulgation.

2. Ministers, Heads of ministerial-level agencies, Heads of Governmental agencies, Chairpersons of People’s Committees of provinces and cities, and relevant agencies, organizations and individuals shall be responsible for the implementation of this Decree.