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THE GOVERNMENT OF VIETNAM |
SOCIALIST REPUBLIC OF VIETNAM |
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No. 310/2026/ND-CP |
Hanoi, August 05, 2026 |
AMENDMENTS TO GOVERNMENT’S DECREE NO. 45/2020/ND-CP DATED APRIL 08, 2020 ON ONLINE ADMINISTRATIVE PROCEDURES, AMENDED BY DECREE NO. 68/2024/ND-CP, DECREE NO. 69/2024/ND-CP AND DECREE NO. 118/2025/ND-CP
Pursuant to the Law on Government Organization No. 63/2025/QH15;
Pursuant to the Law on Local Government Organization No. 72/2025/QH15;
Pursuant to the Law on Electronic Transactions No. 20/2023/QH15;
Pursuant to the Law on Cybersecurity No. 116/2025/QH15;
Pursuant to the Law on Digital Transformation No. 148/2025/QH15;
At the request of the Minister of Justice;
The Government promulgates Decree on amendments to Government’s Decree No. 45/2020/ND-CP dated April 08, 2020 on online administrative procedures, amended by Decree No. 68/2024/ND-CP, Decree No. 69/2024/ND-CP and Decree No. 118/2025/ND-CP.
Article 1. Amendments to some clauses of Article 2
1. Clause 1 Article 2 shall be amended as follows:
“1. Authorities in charge of handling administrative procedures
a) Ministries, ministerial-level agencies; departments affiliated to ministries and ministerial-level agencies, and Viet Nam’s embassies and consulates that have tasks and powers over handling of administrative procedures and participation in handling of administrative procedures;
b) Provincial and commune-level People’s Committees; specialized authorities affiliated to provincial and commune-level People’s Committees; boards of management of industrial parks, export-processing zones, economic zones and hi-tech parks that have tasks and powers over handling of administrative procedures
c) Other agencies as prescribed by law.
The authorities mentioned in points a, b and c herein are collectively referred to as “competent authorities”.
2. Clause 2 Article 2 shall be amended as follows:
“2. Cadres, civil servants and public employees of competent authorities specified in clause 1 of this Article, officers, professional servicemen and women (hereinafter referred to as professional servicemen), national defense workers and public employees under the Ministry of National Defense, officers and non-commissioned officers under the Ministry of Public Security (hereinafter referred to as “cadres, civil servants and public employees”).
3. Clause 4 Article 2 shall be amended as follows:
“4. Public postal service providers; providers of ancillary services under service contracts; and organizations and individuals hired or authorized to carry out administrative procedures according to regulations of laws.”.
Article 2. Amendments to clause 4 Article 3
“4. ” e-transaction account” used for handling of administrative procedures (hereinafter referred to as “e- transaction account”) refers to e-identity of a competent authority, cadre, public employee, civil servant, organization, or individual created by the electronic identification and authentication system to access the National Public Service Portal and the Information System for Handling Administrative Procedures when implementing online administrative procedures and other activities in accordance with the law.”.
Article 3. Amendments to clause 1 Article 9
“1. Regulations on electronic application preparation and filling of electronic forms, written declarations by an organization or individual at the request of online public service providing system:
a) Fill in the given electronic forms or written declarations with the priority given to the automatic filling of information and verification of data based on connection and sharing of data with the national and specialized databases, except where administrative procedures do not require application forms or declarations.
The organization/individual accessing the National Public Service Portal or the National Identification Application (VNeID) using a Level 2 eID account to request the handling of administrative procedures is not required to digitally sign interactive electronic forms, unless otherwise provided by specialized laws.
b) Upload valid electronic documents or cite documents from the organization or individual’s electronic data store. In case the system has connected to the national and specialized databases, information, documents, and data stored in these databases shall be automatically accessed and reused for individuals and organizations to conduct inspection before submission of their online application;
c) Digitally or electronically sign electronic forms and/or documents when requested by law. Digitally or electronically signed components of the application and physical documents legally signed shall have the same legal value.”.
Article 4. Amendments to Article 11
“Article 11. Procedures for receipt and handling of online administrative procedures”
1. The National Public Service Portal shall receive and automatically inspect the application in terms of the technical aspect. If the application meets all component and technical requirements, the applicant shall be automatically notified of the application’s successful submission and the time of official receipt of the application.
2. A cadre, civil servant or public employee receiving the application shall access the Information System for Handling Administrative Procedures and inspect the electronic application submitted by the organization/individual. The application is inspected as follows:
a) Inspection of accuracy of information written in forms or written declarations via information and data in information systems and databases readily connected and shared with the National Public Service Portal, the Information System for Handling Administrative Procedures;
b) Inspection of the digital or electronic signature for maintenance of authentication, validity, accuracy and integrity of each component of the application submitted or cited and components submitted per electronic authentication requirements; the digital or electronic signature shall be inspected as prescribed by the Law on E-Transactions.
c) Search for and access to information regarding the components of administrative procedure application in the databases announced by database managing authorities without requiring provision of such components when handling administrative procedures.
3. After the inspection, if the application is adequate and valid, the cadre, civil servant or public employee shall receive and process the application, following procedures specified in the Chapter III of the Decree No. 118/2025/ND-CP and relevant laws.
4. The information and components of the application mentioned in clause 2 herein shall be stored in the applicant’s electronic data store at the Information System for Handling Administrative Procedures after the competent authority receives and verifies such information and components.
5. The receipt and handling of administrative procedures that provide proactive online public services shall comply with the Law on Digital Transformation, the Law on Data, and their guiding documents.”.
Article 5. Amendments to some points and clauses of Article 18
1. Point e shall be added after point dd clause 2 Article 18 as follows:
“e) Have distinct symbols and information on physical documents according to regulations of point a, clause 2, Article 5 of the Decree No. 137/2024/ND-CP.”.
2. Clause 4 Article 18 shall be amended as follows:
“4. An information system serving production and handling of online administrative procedure applications and results must be capable of converting such applications and results into physical documents and maintain functionalities in accordance with regulations of clause 3, Article 5 of the Decree No. 137/2024/ND-CP”.
Article 6. Amendments to Article 21
“Article 21. Criteria for determination of administrative procedures eligible to be provided online
1. Administrative procedures are eligible to be provided online when meeting the following criteria:
a) Regulations on constituent parts of administrative procedures must satisfy the requirements for online provision of public services.
b) Administrative procedures that have been restructured based on data, satisfy the following requirements:
Designing interactive electronic forms to reduce the quantity of information to be filled out; reusing digitized application components and administrative procedure results, if any; attaching documents and applications; and procedures for simplification and electronic inter-connection shall be based on the automatic access to information and data from national and specialized databases.
Integrating online payment into administrative procedures that require financial obligations.
Establishing digitized procedures for providing online administrative procedure results.
c) Data and infrastructure appropriate to the frequency and target users of administrative procedures get ready.
d) Online public services are designed and developed to meet technical requirements and align with the procedure restructuring plans specified in point b of this clause.
dd) Online public services have undergone technical and user experience testing prior to official online provision.
2. The Minister of Justice shall preside over and cooperate with the Ministry of Public Security and the Ministry of Science and Technology in providing detailed guidance on clause 1 of this Article.”.
Article 7. Amendments to Article 22
“Article 22. Handling administrative procedures based on data
1. Announcement of data and guidance on connection, access, and use of data
The database managing authority/unit shall:
a) Announce data according to its completion level and provide guidance on connection, access, and use of data for replacement of the application components during the handling of administrative procedures.
b) Update and publish the announcement decision on the National Public Service Portal.
c) Maintain the accuracy and up-to-date status of the announced data to access and use of data for replacement of the application components during the handling of administrative procedures.
2. Restructuring of administrative procedures for reuse of data: Ministries, ministerial-level agencies, and provincial People’s Committees shall:
a) Review and determine administrative procedures under their management that use information and data from the databases announced under clause 1 of this Article.
b) Restructure administrative procedures based on data reuse to reduce applications and administrative procedures.
c) Announce and publish administrative procedures restructured on the national database of administrative procedures.
d) The restructuring of procedures, the announcement and publishing of the administrative procedures restructured under points b and c of this clause, shall comply with clause 1 of Article 9 and point b of clause 1 of Article 21 of this Decree.
3. Connection and sharing of data, and design in public services based on data
Ministries, ministerial-level agencies, and provincial People’s Committees managing the administrative procedures restructured under clause 2 of this Article shall:
a) Design public services on the Information System for Handling Administrative Procedures in conformity with the restructuring plan specified in clause 2 of this Article.
b) Preside over and cooperate with authorities and units managing databases in connecting and sharing data between the databases announced and published under clause 1 of this Article and the Information System for Handling Administrative Procedures.
c) Test, integrate, and provide public services that have been restructured based on data.”.
Article 8. Amendments to clause 1 Article 23
“1. Authorities and units in charge of controlling administrative procedures shall cooperate with specialized authorities and units of ministries, ministerial-level agencies, and provincial People’s Committees in reviewing online administrative procedures; and reducing and simplifying components of applications via assessment of available data sources and information provision and integration readiness during handling of online administrative procedures using the following solutions:
a) Add to electronic forms information from the application’s components that could be inspected/verified due to data sharing/integration between information systems and databases. The applicant is not required to submit, upload or cite these components;
b) Request the applicant to upload legally valid electronic copies and/or electronic authentic copies of documents containing results of previous administrative procedures and issued by competent authorities or to cite these documents;
c) Request the applicant to upload qualified electronic authentic copies of documents that do not contain administrative procedure results issued by competent authorities and take responsibility for the accuracy of these documents.
d) Restructure administrative procedures based on the data announced by database managing authorities and units in accordance with regulations of Article 22 of this Decree.”.
Article 9. Amendments to some clauses of Article 25
1. Clause 1 Article 25 shall be amended as follows:
“1. Regarding physical administrative procedure results currently managed or stored by competent authorities, Ministers, heads of ministerial-level agencies, and Chairpersons of provincial People’s Committees shall direct digitalization of such results, extraction of data and storage of information and data in relevant information systems and databases within their jurisdiction to meet requirements for management, access and use.”.
2. Clause 2 Article 25 shall be amended as follows:
“2. Methods for digitalization of administrative procedure results from physical results to electronic results:
a) Photocopy and convert the physical administrative procedure results into files in information systems and databases;
b) Extract data to ensure that information is fully full and accurate in comparison with the documents and administrative procedure results;
c) Covert contents of the physical administrative procedure result into electronic data for storage in information systems and databases.”.
Article 10. Amendments to some clauses of Article 26
1. Clause 2 Article 26 shall be amended as follows:
“2. Promulgate plans for digitalization of unexpired administrative procedure results and direct such digitalization within their jurisdiction to ensure data connection and sharing in handling of online administrative procedures.”.
2. Clause 3 Article 26 shall be amended as follows:
“Organize online receipt and handling of such procedures within the jurisdiction of ministries and ministerial-level agencies on the Information System for Handling Administrative Procedures.”.
3. Clause 7 Article 26 shall be amended as follows:
“7. Promulgate communications plans for online administrative procedures or include communication contents regarding the handling of online administrative procedures in the administrative procedure control plan to encourage organizations and individuals to apply for these procedures.”.
4. Clause 9 Article 26 shall be amended as follows:
9. Submit periodical reports on the progress and results of implementation of this Decree to the Prime Minister in accordance with guidelines given by the Ministry of Justice.”.
Article 11. Amendments to some clauses of Article 27
1. Clause 3 Article 27 shall be amended as follows:
“3. Promulgate plans for digitalization of unexpired administrative procedure results and direct such digitalization within their jurisdiction to ensure data connection and sharing in handling of online administrative procedures.”.
2. Clause 4 Article 27 shall be amended as follows:
“Organize online receipt and handling of such procedures within their jurisdiction on the Information System for Handling Administrative Procedures.”.
3. Clause 6 Article 27 shall be amended as follows:
“6. Promulgate communications plans for online administrative procedures or include communication contents regarding the handling of online administrative procedures in the administrative procedure control plan to encourage organizations and individuals to apply for these procedures.”.
4. Clause 8 Article 27 shall be amended as follows:
“8. Submit periodical reports on the progress and results of implementation of this Decree to the Prime Minister in accordance with guidelines given by the Ministry of Justice.”.
Article 12. Amendments to Article 28
“Article 28. Ministry of Justice
Besides the tasks assigned in clause 2 Article 21 and clause 3 Article 24 of this Decree, the Ministry of Justice shall perform the following tasks:
1. Preside over and cooperate with the Ministry of Justice in:
a) Develop criteria for assessment of the quality of services provided for citizens and enterprises in handling of administrative procedures and provision of public services by ministries, central and local authorities on the National Public Service Portal.
b) Supervise and monitor the results of the assessment of quality of services provided for citizens and enterprises in handling of administrative procedures and provision of public services by ministries, central and local authorities on the National Public Service Portal.
2. Provide guidance on the digitization of administrative procedure results and the restructuring of administrative procedures in the online form.”.
Article 13. Addition of Article 28a after Article 28
“Article 28a. Ministry of Public Security
1. Preside over development, management, operation, and assurance of the technical aspects and cybersecurity of the National Public Service Portal.
2. Provide guidance on connection and sharing of data on the National Public Service Portal and the Information System for Handling Administrative Procedures with national and specialized databases, ensuring that information and data are fully integrated to serve the handling of administrative procedures.
3. Preside over and cooperate with the Ministry of Justice in providing guidance on connection and synchronization of data on the National Public Service Portal and related systems to serve supervision, monitoring, and assessment of quality of services provided for citizens and enterprises in handling of administrative procedures and provision of public services; and connecting and sharing data between the National Public Service Portal and the Digital Platform for Administrative Procedure Control in order to assess and score the administrative procedure reform by ministries, central and local authorities.
4. Provide guidance on updating, announcement, and publishing of the databases specified in point b, clause 1, Article 22 of this Decree.”.
Article 14. Addition of clause 3 after clause 2 of Article 29
“3. Provide guidance on functions, features, standards, and technical regulations of the Information System for Handling Administrative Procedures, meeting requirements for unified development and technical synchronization.”.
Article 15. Replacement and annulment of some phrases in some articles, clauses and points
1. The phrase “Nghị định số 61/2018/NĐ-CP ngày 23 tháng 4 năm 2018 của Chính phủ về thực hiện cơ chế một cửa, một cửa liên thông trong giải quyết thủ tục hành chính” (the Decree No. 61/2018/ND-CP dated April 23, 2018 of the Government on implementation of single-window system and interlinked single-window system for handling administrative procedures) shall be replaced with the phrase “Nghị định số 118/2025/NĐ-CP về thực hiện thủ tục hành chính theo cơ chế một cửa, một cửa liên thông tại Bộ phận Một cửa và Cổng Dịch vụ công quốc gia, được sửa đổi, bổ sung bởi Nghị định số 367/2025/NĐ-CP và Nghị định số 309/2026/NĐ-CP (sau đây viết tắt là Nghị định số 118/2025/NĐ-CP)” (the Decree No. 118/2025/ND-CP on initiation of administrative procedures by employing single-window system and inter-agency single-window system at single-window section and national public service portal, amended by Decree No. 367/2025/ND-CP and Decree No. 309/2026/ND-CP (hereinafter referred to as “Decree No. 118/2025/ND-CP”)) in point g, clause 1, Article 5.
2. The phrase “Điều 9 Luật Giao dịch điện tử năm 2005, Điều 12 Luật Công nghệ thông tin năm 2006, Điều 7 Luật An toàn thông tin mạng năm 2015, Điều 8 Luật An ninh mạng năm 2018, Điều 5 Luật Bảo vệ bí mật nhà nước năm 2018 và các quy định tại các khoản 2 và 3 Điều 5 Nghị định số 61/2018/NĐ-CP ngày 23 tháng 4 năm 2018 của Chính phủ về thực hiện cơ chế một cửa, một cửa liên thông trong giải quyết thủ tục hành chính” (Article 9 of the 2005 Law on Electronic Transactions, Article 12 of the 2006 Law on Information Technology, Article 7 of the 2015 Law on Cyber Information Security, Article 8 of the 2018 Law on Cybersecurity, Article 5 of the 2018 Law on Protection of State Secrets, and regulations in Clauses 2 and 3, Article 5 of the Government’s Decree No. 61/2018/ND-CP dated April 23, 2018 on implementation of single-window system and interlinked single-window system for handling administrative procedures) shall be replaced with the phrase “Điều 9 Luật Giao dịch điện tử số 20/2023/QH15, Điều 7 Luật An ninh mạng số 116/2025/QH15, Điều 5 Luật Bảo vệ bí mật nhà nước số 117/2025/QH15 và các quy định tại các khoản 2 và 3 Điều 5 Nghị định số 118/2025/NĐ-CP” (Article 9 of the Law on Electronic Transactions No. 20/2023/QH15, Article 7 of the Law on Cybersecurity No. 116/2025/QH15, Article 5 of the Law on Protection of State Secrets No. 117/2025/QH15, and regulations in clauses 2 and 3, Article 5 of Decree No. 118/2025/ND-CP) in clause 3 Article 5.
3. The phrase “Hệ thống thông tin một cửa điện tử cấp bộ, cấp tỉnh” (ministerial-level or provincial single-window information systems) shall be replaced with the phrase “Hệ thống thông tin giải quyết thủ tục hành chính” (the Information System for Handling Administrative Procedures) in point c clause 1 Article 6; the phrase “Cổng dịch vụ công, Hệ thống thông tin một cửa điện tử cấp bộ, cấp tỉnh” (public service portals and ministerial-level or provincial electronic single-window information systems) shall be replaced with the phrase “Hệ thống thông tin giải quyết thủ tục hành chính” (the Information System for Handling Administrative Procedures) in clause 5 Article 3, clause 1 Article 10; the phrase “Hệ thống thông tin một cửa cấp bộ” (ministerial-level single-window information systems) shall be replaced by the phrase “Hệ thống thông tin giải quyết thủ tục hành chính” (the Information System for Handling Administrative Procedures) in clause 4 Article 26; the phrase “Hệ thống thông tin một cửa cấp tỉnh” (provincial single-window information systems) shall be replaced with the phrase “Hệ thống thông tin giải quyết thủ tục hành chính” (the Information System for Handling Administrative Procedures) in clause 5 Article 27.
4. The phrase “Đăng ký tài khoản” (Account registration) shall be replaced with the phrase “Tài khoản thực hiện thủ tục hành chính” (Accounts used for administrative procedures) in the title of Article 7.
5. The phrase “khoản 1 Điều 15 Luật Giao dịch điện tử” (clause 1 Article 15 of the Law on Electronic Transactions) shall be replaced with the phrase “khoản 1 Điều 13 Luật Giao dịch điện tử” (clause 1 Article 13 of the Law on Electronic Transactions) in clause 2 of Article 17.
6. The phrase “Văn phòng Chính phủ” (The Government Office) shall be replaced with the phrase “Bộ Tư pháp” (Ministry of Justice) in clause 3 Article 24.
7. The phrase “Bộ Thông tin và Truyền thông” (Ministry of Information and Communications) shall be replaced with the phrase “Bộ Khoa học và Công nghệ” (Ministry of Science and Technology) in Article 29.
8. The phrase “Văn phòng Chính phủ chủ trì, phối hợp với Bộ Nội vụ, Bộ Tư pháp, Bộ Thông tin và Truyền thông” (The Government Office shall preside over and cooperate with the Ministry of Home Affairs, the Ministry of Justice, and the Ministry of Information and Communications in) shall be replaced with the phrase “Bộ Tư pháp chủ trì, phối hợp với Bộ Nội vụ, Bộ Công an, Bộ Khoa học và Công nghệ” (The Ministry of Justice shall preside over and cooperate with the Ministry of Home Affairs, the Ministry of Public Security, and the Ministry of Information and Communications in) in clause 1 Article 32.
9. The phrase “Ủy ban nhân dân tỉnh, thành phố trực thuộc trung ương” (provincial People’s Committees) shall be replaced with the phrase “Ủy ban nhân dân cấp tỉnh (provincial People’s Committees) in clause 2 Article 19, point b clause 2 Article 24, clause 2 Article 31 and clause 2 Article 32.
10. Clause 1 Article 3 shall be annulled.
11. The phrase “Bảo hiểm xã hội Việt Nam” (Viet Nam Social Security) in clause 1 Article 19, clause 1 Article 24, and the phrase “Tổng Giám đốc Bảo hiểm xã hội Việt Nam” (General Director of Viet Nam Social Security) in Article 26 shall be annulled.
Article 16. Implementation clauses
1. This Decree comes into force as of August 05, 2026.
2. Ministers, heads of ministerial-level agencies, and Chairpersons of provincial People’s Committees and relevant agencies, organizations and individuals shall be responsible for implementing this Decree.
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ON THE BEHALF OF THE GOVERNMENT Pham Thi Thanh Tra |
